Please fill in JSTV cancellation form and send it to us* before the end of the month you wish to cancel.

* We will contact you to confirm the receipt of your cancellation form.
If you will not hear from us within 10days after you send the form, please contact JSTV customer service centre.

Subscription fee is charged every 3 months in advance. We will refund for the rest of the term after your cancellation month when we receive the viewing card from you. Please specify in the form how you would like the refund to be made.

JSTV viewing cards must be returned to JSTV immediately after your subscription expires.
Upon receipt of the viewing card, your subscription will be officially cancelled, and refund will be made.

Please note that we will charge you £30 / €50 for the viewing card if it will not be returned to JSTV.