日本語放送 JSTV
  日本語


Access the following URL and login to the JSTV PLAYER in the Silk browser on your Amazon Fire TV Stick.
https://jstv.eu/#/firetv_login

How to watch JSTV on the Amazon Fire TV Stick, please click here.





What is the Amazon Fire TV Stick?
This is a media streaming device sold by Amazon that lets you use the Internet services on your TV. You can stream a variety of video services and install applications via the Internet by plugging the Fire TV Stick into your TV's HDMI port and connecting to the Internet.


How to watch JSTV on your TV















◎ For more details on how to connect and watch, please see the PDFs below
How to set up the Fire TV Stick and download the Silk browser(PDF)
How to log in to the JSTV PLAYER, how to operate it, and how to add it to your bookmarks(PDF)

*The connection and operation may differ depending on the model used. Please refer to your device’s user manual for details.



Frequently Asked Questions
Q:Do I need an Amazon account?
A:You need to create an Amazon account to use the Amazon Fire TV Stick. It is free to sign up, and you do not need to be a Prime Member to watch JSTV.
Q:Do I have to purchase an Amazon Fire TV Stick on a particular country’s Amazon website?
A:You can watch JSTV on Amazon Fire TV Stick purchased in any country. For example, you can use a Fire TV Stick purchased on Amazon Japan or Amazon United States. It might be an option to get it delivered to your home in Japan and ask your family to send it to you. However, please note that JSTV cannot be streamed outside of the JSTV-i service area.
Q:Which Amazon Fire TV Stick should I purchase?
A:In most countries you can choose between Fire TV Stick Lite, Fire TV Stick with Alexa Voice Remote and Fire TV Stick 4K models. All of these are suitable for JSTV, so you can select any of them according to your preference.
Q:There is no Silk browser app on my Amazon Fire TV Stick.
A:You can download the Silk browser on the ‘YOUR APPS AND CHANNELS’ menu. The Silk browser is displayed as ‘internet’. Select it and follow the on-screen instructions to download the Silk browser.
Q:How can I change the language?
A:You can change the language from the Amazon Fire TV Stick settings screen (Settings → Preferences → Language).
Q:JSTV streaming is unstable and sometimes the screen freezes.
A:Using a Wi-Fi extender may improve the situation. Alternatively, you can use a wired connection instead of a Wi-Fi connection by purchasing the Amazon Ethernet Adaptor (sold separately) and connecting it with a LAN cable to your Internet router. If a wired connection is difficult, for example due to the distance between the router and the TV, a Powerline Adaptor can be used.
Q:The message ‘This site can't be reached. https://jstv.eu/#/firetv_login's server IP address could not be found.’ is shown on a TV and I cannot access the JSTV PLAYER website.
A:Please check your Internet network from Settings. If there is no problem with the network connection, please restart the Amazon Fire TV Stick (Settings -> My fire TV -> Restart) and then search and access the JSTV PLAYER website (https://jstv.eu/#/firetv_login).
Q:How can I update my personal details, check my subscription plan and upcoming payment dates on JSTV My Account page?
A:Please log in with your computer, smartphone or tablet at the regular URL: https://www.jstv.eu/#/login. The dedicated JSTV PLAYER for Amazon Fire TV Stick is designed for viewing only.
Q:Can I check the JSTV programme list on Amazon Fire TV Stick?
A:Although this is possible, we recommend checking the list on other devices such as a computer, smartphone or tablet. You can find the list on our website.

Notes
• Connection and method of operation may vary depending on the model. Please refer to your device’s user manual for details.
• Please make sure that your TV has an available HDMI port before purchasing an Amazon Fire TV Stick.
• If you are experiencing reception problems when you are watching JSTV on your computer or other devices, you may have the same problem with the Amazon Fire TV Stick.
• JSTV will not be liable for any loss or damage caused by the Amazon Fire TV Stick.

About Amazon Fire TV Stick
You can stream a wide range of content, such as films, TV programmes, sports and games.
* You may need to register to use apps. Fees including rental or subscription may also apply for some services. Content availability varies by country and some apps and games may not work everywhere.
For more information, please refer to your device’s user manual or Amazon's website.


Amazon.co.jp Fire TV Help(Japanese)
Amazon.com Fire TV Help(English)
Amazon.co.uk Fire TV Help(English)
Amazon.de Fire TV Help(German)
Amazon.fr Fire TV Help(French)
Amazon.it Fire TV Help(Italian)
Amazon.es Fire TV Help(Spanish)
Amazon.nl Fire TV Help(Dutch)

For enquiries, please contact JSTV Customer Service
TEL:+44 (0)20 7426 7330 (United Kingdom)
Opening Hours: Mon-Fri 09:00-16:00 (UK) / 10:00-17:00 (CET)
Email:customerservice@jstv.co.uk


日本語衛星放送 JSTV
2021 NHK Cosmomedia (Europe) Limited. All rights Reserved.
NHK Cosmomedia (Europe) Limited. is registered in England and Wales (company no.2441293).
Registered office: 24 Lombard Street, London, EC3V 9AJ, UK